In an unusual display of hand-wringing, a home banking software entrepreneur has gone public with some less than encouraging consumer research results.

Daniel M. Schley, chairman and chief executive officer of Home Financial Network Inc., said he saw surprisingly little change-and in some cases disappointing reversals-in customer responses over the past year to questions about electronic bill paying.

Limited Time Offer

Save $400 off your subscription. Special offer ends April 30, 2017.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.