Two top Citi consumer banking executives to depart
Two top Citigroup executives plan to leave the company this spring.
Will Howle, 53, will retire in April as head of U.S. retail banking and mortgage, and Alice Milligan, head of digital client experience, will depart Citi in mid-March for a job outside the company, according to a memo distributed to employees on Friday.
Citigroup has not announced replacements for either executive, and the company “will immediately establish slates [of candidates] to fill both roles,” a spokeswoman said.
Howle has worked for Citi since 2010 and has led the U.S. retail bank since 2014. He has also had leadership roles in commercial banking at Citi. He previously worked for Morgan Stanley, Bank of America and Wachovia.
During his time at Citi, he helped lead the bank’s construction of new branches and has led the implementation of various new technologies in both retail offices and on the bank’s mobile platform.
“Will has been a tireless champion for our clients, our people and an ambassador for the industry,” Anand Selva, head of U.S. consumer banking, said in the company memo.
Milligan joined Citi in 2014 and has helped drive the company’s efforts to sign up more mobile users, among other projects. She is leaving to accept "an exciting new opportunity outside Citi that advances her long-term personal and career objectives," the memo said.
“Alice is a true client advocate who has played a key role digitizing how we acquire, serve and engage our customers,” Selva said in the memo.