The San Francisco utility Pacific Gas and Electric Co. has agreed to use bill payment kiosks from Tio Networks Corp., it said Friday.
Tio, a Burnaby, British Columbia, bill payment processor, said that PG&E had bought 11 kiosks, which the utility plans to install in Northern and Central California offices and service centers.
Customers will also be able to pay PG&E at the nearly 200 kiosks that Tio operates in the utility's service area. Besides accepting bill payments, the kiosks let the utility's 6 million customers view account balances, print receipts, and initiate other financial transactions.
Tio said in August that it was handling walk-in bill payments for customers of Global Payments Inc.'s money-transfer unit, DolEx Dollar Express Inc., and that it had linked its bill-payment service to DolEx's remittance system.
Tio's bill payment network has more than 10,000 endpoints, mainly telephone companies and cable and utility billers.
"Our objective is to provide PG&E customers with convenience and value for service, making both bill payment and life a little easier," Hamed Shahbazi, Tio's chairman and chief executive, said in a press release.
