Organization Root Tag

An examination of industry sales tactics conducted after the Wells Fargo scandal found that credit card accounts (not checking or savings) were the largest source of account openings without customer permission.

It will also invest in mortgage and small-business lending and in neighborhood revitalization efforts there. The moves are part of a nationwide expansion by the largest U.S. bank.

Online commerce is today dominated by a small handful of middlemen marketplaces that charge outsize commissions for access to a consolidated buyer pool. But new technology can change that model, writes KJ Erickson, CEO and co-founder of Public Market.

State regulators are planning to sue the agency over its special-purpose charter, but the charter would be an important step forward for the regulatory system.

By using the app, which will go live Monday in a pilot program, customers can point their phone at a vehicle and get an augmented reality overlay that provides all its critical info: the make, model and year of the car, as well as its price range and other information.

The CEOs of Fannie Mae and Freddie Mac are stepping down because the job they were hired to do — return the GSEs to profitability — is done. But attracting top-flight candidates to lead the mortgage giants into a new phase may not be easy.

As the Cincinnati bank seeks to regroup after the fatal shootings at its headquarters, the incident underscores the need for preparedness at banks and credit unions of all sizes, workplace safety experts say.

European banks are testing rings, watches and bracelets that are linked to credit and debit accounts; European regulators appear keener on increasing competition than U.S. counterparts.

A big acquisition engineered by Claudine Gallagher catapulted BNP Paribas into the top 10 U.S. mutual fund administrators.

Already tasked with fixing Wells Fargo's scandal-plagued retail bank, Mary Mack has added a second big job: running a consumer lending operation that is dealing with reputational issues of its own.

Harford traveled more than 70,000 miles in her first six months at UBS in an effort to meet every one of her group’s 500 employees, from secretaries to managing directors.

UBS has turned to Paula Polito to draw up the blueprint for connecting with clients around the world.

At Ally Bank — a pioneer in online banking — Diane Morais, president of consumer and commercial banking products, is in charge of fending off the competition.

Zions is streamlining its 500 deposit products as part of a massive core conversion, and its female executives are leading the effort.

Teresa Tanner expanded beyond her human resources role at Fifth Third to take on other duties. Her new responsibilities include fostering a culture of innovation.

It's a testament to Piepszak's ability to get things done that the bank picked her last year to run one of its most consequential business lines.

The youngest member of Goldman Sachs' management committee spent two decades climbing to the top of a male-dominated field — and took on some very tough assignments along the way.

TD Bank bills itself as America’s Most Convenient Bank, but even Jane Russell, its head of customer experience, admits that its service over the years has not always been consistent. That’s beginning to change.

Amy Brady, chief information officer at KeyCorp, has won praise for leading the company's integration with First Niagara following its July 2016 acquisition.

Elinor Hoover's passion for helping women-run firms raise capital goes hand in hand with her mission to increase women's visibility within the upper ranks of Citi's management.