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That’s because transaction-based loyalty programs that focus on discounting simply train customers to wait for coupons and incentives, writes Tom Caporaso, CEO of Clarus Commerce.
January 31Clarus Commerce -
JPM, Amazon, Berkshire Hathaway are creating their own company; Sarah Dahlgren was formerly head of supervision at the New York Fed.
January 31 -
JPMorgan Chase and Amazon have demonstrated substantial power to digitize their industries, even influencing the strategy of others. But automating and streamlining health care will be a particularly tough task.
January 30 -
The companies said they plan to set up an independent firm “that is free from profit-making incentives and constraints” to offer health care to their employees.
January 30 -
After a year of teething trouble at the Amazon Go cashierless concept store in Seattle, the e-tailer has finally opened its doors to the public. But no amount of Jetsons-esque technology can prepare the company for a stampede of consumers accustomed to Flintstones-era retail.
January 22 -
The idea that all of the money in cryptocurrencies has already been made misses the point. Innovative and sustainable ideas will emerge from the market frenzy, writes Dentacoin's Mariam Nishanian.
January 18Dentacoin -
Providing the default card in digital subscription services is one way banks can win back bill-pay business, save customers time and help them manage their data.
January 17 -
Bankers could see higher costs as cloud computing vendors struggle to protect their systems from the latest hacking vulnerabilities.
January 12 -
U.S. Bank, Bank of America and other firms are looking toward the day when the ultimate virtual assistant arrives, one capable of being personalized and working on any device.
January 11 -
The access Alexa gets by being built into users' home speakers and tablets is a delicate trust; if Amazon oversteps its boundaries, it might find Alexa gets muted or locked down.
January 9