Amazon

Only a few banks have so far integrated with Amazon’s personal voice assistant service.

As use of smartphone apps begins to surpass online channels at some institutions, banks are facing pressure to offer clients more robust services.

Because marketplaces are the fastest growing channel in the e-commerce space, many retailers and sellers that have multiple e-commerce channels will see Amazon’s service as a logical next step, writes Victor Rosenman, CEO of Feedvisor.

After 10 years in operation, Amazon Fresh didn’t grow quickly and the company shifted more focus to its fast delivery service Prime Now, which also offers grocery products.

Employees of a small or midsize business can learn customers’ needs and deftly toggle between soft and hard cross-sells at the perfect time, writes Michael Hiskey, chief marketing officer of Semarchy.

Amazon has introduced an augmented reality tool, giving customers an easy way to see how an item would look placed on any particular surface using a smartphone camera.

Since e-commerce and digital payments' inception, the state of the retail industry has been fluid, always facing new challenges and battles, writes Erik Morton, vice president of strategy and corporate development at CommerceHub.

Readers weigh in on Amazon as a bank threat, claims that big banks are poor fintech partners, whether there are too many banks in the U.S. and more.

Financial institutions should consider personalized campaigns and offers designed to convert customers to their debit or credit card, writes Bob Koehler, executive vice president of project management for SRM.

Banks around the world have spent the past few years preparing for competition from small, nimble technology startups. It turns out the real threat may be Jeff Bezos, according to McKinsey & Co. In its annual banking report.

To become a major payments option, the technology has to improve its voice accuracy and handling of voice in different environments.

With online retailers beginning to challenge the dominance of brick-and-mortar grocery stores, CRE loans to strip mails anchored by them look riskier.

Consumers now expect money to move at web speed, be instantly available, and safe to spend, writes Drew Edwards, CEO of Ingo Money.

Macy's is not alone, as more companies find success after upgrading loyalty programs, writes Tom Caporaso, CEO of Clarus Commerce.

Amazon may be increasingly encroaching on the turf of traditional retailers, but there is one surprising arena where it may be vulnerable: Voice-controlled payments.

Amazon is giving its Prime members another channel for spending with a service for teenagers to do their own shopping on a household account, subject to parental review.

Standard Cognition's Michael Suswal says his company — often compared to Amazon Go for its cashierless checkout model — is not racing to market against Amazon. But he does admit there's a benefit to getting there first.

Giving away its speaker to Pixel devotees isn't just about getting these devices into homes; it's about getting them to the users most likely to favor Google over Amazon, writes Daniel Wolfe, Editor in Chief at PaymentsSource.

Some financial institutions are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.

Some banks are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.