The nation's largest bank overtook PNC Bank to snag the top spot in an annual study that evaluates satisfaction levels at the nation's six largest retail banks.

New data from the FDIC shows that banks with less than $10 billion of assets are ceding deposit share to their larger rivals. What can they do to keep pace?

Elinor Hoover's passion for helping women-run firms raise capital goes hand in hand with her mission to increase women's visibility within the upper ranks of Citi's management.

As the chief auditor at Citigroup, McNiff leads the industry's largest auditing staff, with more than 1,800 employees scattered across dozens of countries where Citi does business.

Citi FinTech, Citigroup's innovation lab, has on Piazza's watch continued to roll out groundbreaking technology.

Even with more than 30 years of experience in banking, Julie Monaco still finds value in the advice a mentor passed on to her as a young, rising executive.

Strong leadership requires not only having the best data available — it also involves “connecting the dots,” according to Barbara Desoer, CEO of Citibank.

A string of natural disasters in Mexico and the Carribean offered a rare test of leadership for Jane Fraser, Citigroup's top executive in the region, but she faced it head-on.

Citi Private Bank has enjoyed double-digit growth in every year since Tracey Brophy Warson took the helm in 2014.

At this year’s Swift Business Forum in New York, executives said banks can build "more intelligent routing" to speed up payments and reduce the cost of processing and delivery.