Merchant

Keeping up with new retail trends shouldn’t come at the cost of keeping personal information safe, says Bluefin's Ruston Miles.

Any failure by retailers to fully and effectively execute on all post-purchase business requirements and that promise will quickly turn to pain, says Inmar Ingellince's Ken Bays.

Mastercard and Visa's one-year delay is only a partial victory for retailers, who want the networks to have less power to set rates.

Humans have come to expect experiences that are simple, efficient, quick, error-free and secure, says Bottomline Technologies' Jessica Cheney.

The pandemic has brought new users to the technology, making a simpler experience more important, says Tappit's Jason Thomas.

Rakuten Inc. plans to raise 242 billion yen ($2.2 billion) by selling shares to investors including Tencent Holdings Ltd., Walmart Inc. and Japan Post Holdings Co., bankrolling expansions into AI, finance and mobile.

Data connectivity is key to adding products and addressing customers, says Flinks' Yves-Gabriel Leboeuf.

With so many personally and financially impacted by COVID-19, consumers have made it clear that the way customers pay for goods or services can no longer follow a one-size-fits-all approach, says eBay's Alyssa Cutright.

There's no overstating the impact the pandemic has had on travel, but there are innovative products that can help the recovery, says Nuvei's Yuval Ziv.

The retailer combines WeChat, digital checkout and coupons to reach a wider market, says Azoya's Franklin Chu.