Investment

MyBucks and its New Finance Bank subsidiary have opened 4,200 digital banking accounts and provided 72 loans at a Malawi branch said to be the first of its kind in a refugee camp.

Across all age groups, many consumers still prefer shopping in stores for various reasons. But even when going into a brick-and-mortar store, these consumers don't leave their digital habits behind; many still prefer to pay by mobile or wearable when the option presents itself.

From digital assistants and new branching strategies to revamped hiring processes and improved cybersecurity, these are the winners of the 2018 Best Practices Awards.

In a push to be on the leading edge of technology, Tennessee-based Enrichment Federal Credit Union launched a service through Amazon's Alexa by first making sure employees knew what to do.

Ron Quaranta and Steve Ehrlich with the Wall Street Blockchain Alliance talk about what’s working and what’s not with financial services blockchain projects.

SoftBank Group Corp.’s Vision Fund will invest $2 billion in South Korea’s Coupang, giving the e-commerce giant funds to accelerate development of new shopping and delivery services.

Using machine learning to analyze payment data, the latest technology automates workflow and decisions, making fraud detection quicker and more efficient, writes Steven Goddard, product manager for risk at The ai Corporation (ai).

In a bid to help younger consumers, CommunityAmerica Credit Union’s new FAFSA chatbot can answer more than 400 questions about applying for federal student aid.

Earlier this year Ripple announced that it has dedicated $50 million toward the University Blockchain Research Initiative, partnering Ripple with 17 universities around the globe from the U.K. to Brazil, with the aim of accelerating new innovations in blockchain and cryptocurrencies.

AI-driven analytics can help both pure-play and brick-and-mortar brands understand the frustrations of their users at an elemental level — which buttons remain unclicked, which form fields make them leave, and which customer paths are dead ends, writes Jonathan Cherki, CEO and founder of ContentSquare.