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The Swiss bank allegedly hired Chinese officials’ friends and relatives to win business; JPM asked “several dozen” employees to consider moving from London.

Machine learning and voice recognition can ease the many pain points of drive-thru ordering.

Hotels have elaborate systems to capture lodging fees and other purchases charged to rooms, but when customers book special events such as weddings or conferences, payment security can be more of a problem.

Nonlisted encryption solutions are designed for easier deployment, but often lack many of the key attributes of PCI-listed point-to-point encryption products, writes Ruston Miles, founder and chief strategy officer of Bluefin.

A Chicago bank isn't afraid of taking on competitors that spend billions on technology. A state regulator is afraid of giving fintech startups too much latitude. Yet another one of our Most Powerful Women retires. Plus, blockchain's leading ladies, the fallout from a big political upset and a tool to help you stop apologizing.

Turnover of chief risk officers is on the rise as CEOs look to add executives whose experience goes far beyond assessing credit risk. Sometimes they are promoting from within, but often they are poaching talent from rival banks.

Blockchain provides greater data management tools and improved connections between insurance payments and medical care, says Jeremias Grenzebach, co-founder and core developer at Dentacoin Foundation.

Phone-based customer service opens opportunity for voice phishing, or "vishing," and other types of attacks linked to card not present transactions, according to Rafael Lourenco, an executive vice president at ClearSale.

The Illinois commercial bank gained a new role when it realized it shared the same digital transformation challenges as its customers.

Digital Federal Credit Union developed a platform to accelerate fintech development that helps to bake in a valuable partnership between groups that might otherwise be competing with each other.