Investment

Plaid strikes a deal with OpenAI that would allow ChatGPT users to upload their bank-account data. Is that such a good idea?

Federal Reserve Gov. Christopher Waller said Tuesday that central bank researchers using Artificial Intelligence must follow security protocols designed to protect sensitive data.

Select ChatGPT users can now connect their bank accounts to the AI-powered chatbot for personal money management advice based on their financial history.

Prashant Sharma, JPMorgan Payments' executive director of biometrics and identity solutions, spoke with American Banker about agentic commerce and how liability is shifting as a result of large language models.

At some banks, executives are overpromising results and putting tremendous pressure on tech teams, leading to a range of problems. 

Every business needs a competitive advantage. But for banks their core product, money, is by definition commoditized. So where do banks find an advantage?

Columbia caught the attacker still inside its systems on Dec. 19, three days before the access window closed, then took four months to notify customers.

As Americans lose more money to scams every year, the nation's largest bank has made a major investment in anti-fraud efforts.

The two banks are among the large firms that are pouring $4 billion into DeployCo, a large-scale enterprise artificial intelligence venture born out of OpenAI's acquisition of AI consultant Tomoro. Payment technology experts say the deal gives the banks improved access to development expertise as new forms of AI penetrate all aspects of banking.

First Interstate Bank and Boulder Dam Credit Union have begun piloting the new agents, which were built using AWS' Bedrock.