Investment

Visa is pursuing the online criminals to prevent future fraud. Visa also works with law enforcement agencies to quantify potential losses and, where possible, assist in the threat mitigation.

AI-powered assistants will change the customer experience for the better, but first they must achieve a more human level of service, executives said during a discussion at Finovate.

In September, the National Credit Union Administration barred five people from the industry, including one individual who was accused of working to embezzle more than $1 million.

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

The law gives residents more — and welcome — control over their data. But it will take work for credit unions to meet the new requirements, such as possibly having to amend third-party vendor agreements.

The subprime auto lender Prestige Financial Services used machine learning to make more effective lending decisions than its former model.

With increased scalability, more and more consumer products can be verified and monitored every second, writes Vlad Trifa, chief product officer at Ambrosus.

Biometrics make sweeping attacks harder to pull off, but fraudsters are finding new ways to target vulnerable groups of customers.

Card-on-file tokenization systems enable payment details to be instantly refreshed when a card is lost, stolen or expires, according to André Stoorvogel a director at Rambus.

Her primary job is advising senior executives on compliance, technology and data security matters, but Hosein is also making a mark as a champion for up-and-coming female leaders.