Investment

Proximity to the client is crucial. Only by understanding your client’s perspective on AI can you deliver a project that is truly worthwhile, writes Naomi Bowman, managing director at Berkeley Research Group.

Anand Selva, a longtime Asia hand, will head up U.S. consumer banking; several startups are backed by traditional card issuer veterans, such as former Citi CEO Vikram Pandit.

Capital One's dispute with Plaid raised questions about the ability of banks and aggregators to work together. But the end of that fight, and Capital One's deal with Finicity, show common ground can be reached — eventually.

Facebook in May placed Marcus in charge of a blockchain initiative, which would likely include some of the same work that is taking place at Coinbase.

Bci Miami is one of the first banks in the U.S. to publicly acknowledge using AI this way, when many still consider the technology to be new, risky and unsanctioned by regulators.

Facebook is seeking customer data from big banks. Executives say it's not clear what the benefit would be, but the drawbacks are easy to tally.

Voice assistants impress at tech demos, but new research shows bank customers aren't ready to ask a speaker about their accounts just yet.

Financial companies have less than a month to address a third round of cybersecurity requirements, the agency warned.

The onset of artificial intelligence and machine learning could serve as the safety net some companies need, providing a different and more thorough twist on traditional underwriting and credit checks.

MakeCents uses a distributed blockchain platform to digitize and decentralize fiat currency. For existing stakeholders, the incentives to cede some control in favor of a blockchain are lower costs, faster transactions and greater volume.