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The payments industry is quickly adapting to new technology, new regulations and new consumer demands. Here are 15 of the industry's major transformations already in progress.

Consumers have long resisted security hardware such as one-time password tokens, as these devices typically slow down the payment process. But shoppers may finally be willing to give up a little convenience for some peace of mind.

Customers give slightly higher marks to retail banks for their overall customer service than they do to credit card issuers, even if the credit card service is a division of the same bank, according to a recent survey of credit and debit cardholders.

The fast food chain Chick-fil-A has confirmed that it was the victim of a recent data breach.

As payments providers shore up their security, using tokenization on top of biometrics on top of encryption, will there be a need for merchants to manage fraud on a per-transaction basis?

Some bankers are worrying that when retailers are no longer such fruitful targets, the hackers will redouble their efforts to break into banks.

It has been nearly a year since the Target breach has tuned the world into what fraud managers have been dealing with for years.

2014 was a big year for payments. Disruption came from within the financial services industry and from outsiders like Apple and Walmart. Mainstream payment companies had to respond to these new competitors as well as adapt to fresh attention from regulators and fraudsters.

In its first year of heavy involvement in testing and certifying payment security technology, scientists at Underwriters Laboratories have determined that tokenization should be a significant piece of a strong security "triangle."

Late last week, hackers took down Payza's blog and posted a mocking message in its place, implying that they were sitting on a treasure trove of stolen data. Payza says this was merely a hacker's stunt, and that no data of real value could have been compromised, but the company must still deal with the event's damage to its brand.