Merchant

Cathy Bessant, Bank of America’s chief operations and technology officer, offers her takeaways from the first meeting of the Council on the Responsible Use of Artificial Intelligence. She also shares some challenges banks are facing with cyberattacks and data encryption.

Credit unions have measures in place to assist members hit by fraud but many smaller institutions are challenged when it comes to an effective response.

Credit union professionals offered insights into how technology is changing the collections process during the recent National Credit Union Collections Alliance conference in Las Vegas.

Price Chopper Employees Federal Credit Union is the second institution to merge into the Latham, N.Y.-based Sunmark in recent months.

JCPenney ended support for Apple Pay in its stores and also removed the mobile payment option from its app, a surprising reversal for a brand that offered Apple Pay in 2015, within a year of its rollout. There are multiple factors in play here.

Getting consumers to switch to electronic statements is difficult but there are a few strategies credit unions can try to encourage them to go digital.

Whether JPMorgan tipped its hand on a succession plan; U.S. Bank hires its first chief digital officer; all eyes on CFPB as it modernizes its debt collection rules; and more from this week’s most-read stories.

Readers debate the Federal Reserve's potential entry into real-time payments, consider the Consumer Financial Protection Bureau's guidance for assessing fines, discuss the efficacy of financial education programs and more.

Alternative providers like courting new banks. De novos like the modern features many alternative providers offer upfront.

Allied Irish Banks and First Data's joint venture have agreed to a $112 million deal to purchase the consumer payment network and merchant acquirer.