Merchant

Tailoring company objectives to customers’ changing expectations is no longer a choice. Customer loyalty programs are not just the source of bringing repeated business but also the determinant of the future key players across all industries, writes Donika Kraeva, Communications Manager at Dentacoin Foundation, Netherlands.

While many financial institutions are leery of sales goals after the Wells Fargo cross-selling scandal, they shouldn’t overcorrect.

Starbucks Corp. is joining forces with Alibaba Group Holding Ltd. to begin delivering its drinks and baked goods in China, rolling out an effort to stave off competitors and turn around sales in the country.

Square Inc. gave an earnings forecast for the current quarter and year that fell short of analysts’ high expectations, a rare miss for the company and a signal its spending on new products and growth are tempering profit.

Contactless payments have simplified the checkout experience around the world, allowing customers to get on with their lives a bit quicker with a simple tap of a contactless-enabled card, phone or device, writes Dan Sanford, vice president of consumer products at Visa.

Wire and other payments fraud affected a record number of businesses last year, and the FBI is warning in particular about real estate scams.

London-based fintech Flux is leveraging open banking and PSD2 to work with U.K. banks and retailers to give their customers paperless receipts, digital loyalty stamps and digital cashback offers.

The larger the business grows, the more difficult and time-consuming it will be to make the fundamental changes required, according to Justin Shipe, vice president of information security for CardConnect, and Aaron Largent, director of infrastructure for CardConnect.

Seeing an opportunity to address the multi-billion dollar cannabis industry’s needs for payments processings, Zodaka is launching with a system that focuses more on price than process.

The U.K.’s Food Standard Agency completed its first successful blockchain pilot this month, with plans to expand the test in August.