Merchant

PayPal has worked to build support from retailers and consumers, positioning it well in the competitive e-commerce game, writes Lauren Freedman, senior vice president of digital strategy at Astound Commerce.

Hackers installed software to grab customer data from point of sale systems earlier this spring.

Grow Financial alleges that a former employee stole private credit union information and passed it on to GTE prior to obtaining a job there.

SkyShopper enables Emirates NBD’s credit and debit card customers to make purchases from retailers through a single portal.

Bankers have conversations daily with clients, public officials and friends who don’t necessarily see the benefits that banking locally provides.

Since e-commerce retailers often don't have the same personal relationships as traditional retail, it can be harder to dispute chargebacks.

Two related and equally humiliating cases of high-level bankers completely falling for fake emails illustrate the dangers of social engineering and the need to better protect executives and other employees from themselves.

Big-box retailers have beat back banks’ latest attempt to kill a legislative provision that has cost lenders billions of dollars in lost revenue. Known as the Durbin Amendment, the measure was included in the 2010 Dodd-Frank Act to limit how much money banks can charge retailers when consumers use their debit cards.

American Express has made several attempts to escape its image as a card for the elite, with efforts such as the Bluebird prepaid card and the OptBlue pricing program for small merchants. Its latest move is focused on rewards for small-business owners.

As volume grows, fraud and security risk will expand as well. Merchants and issuers can't afford to avoid the extra work to secure the channel.