Technology

Especially in a remote environment, the ability to adapt within days to shifting call volumes, different call center locations, new agent groupings, or utilizing a configurable interactive voice response system cannot be underestimated, says Genpact's Jason Osborne.

As it does with savings, Digit's algorithm calculates how much users can siphon off their earnings into retirement without missing the funds.

Lenders should be prepared to act quickly and decisively, leveraging the power of technology, innovative lending approaches, low interest rates and renewed commitment to small business funding, says LendingFront's Jorge Sun.

Whenever a technology moves into the payments or financial data ecosystem, it alerts fraudsters to probe it more intensely — and ultimately, figure out a way to use it as an attack vector.

Jobs will be harder to find for graduates, and there are new underwriting platforms that can better predict students' future income in their chosen field.

Marketplace payments technology provider ConnexPay has secured additional funding from investors to reach $15 million, and it will use its funding to increase product offerings in the travel industry and expand in other e-commerce sectors.

Using AI can manage both privacy and security as part of AML reform, says Giant Oak's Gary Shiffman.

Digital workforce collaboration apps like Slack are hot acquisition targets, particularly for a company like Salesforce, which needs to compete with enterprise technology companies while making it easy for its clients to execute an "invisible payment" that's embedded in cross-selling and marketing.

Payments fintech Ebanx is partnering with Brazilian digital wallet provider PicPay to provide a new payment option for global merchants selling products in Brazil.

Suning.com Co., one of the largest retailers in China, is considering selling a stake in its e-commerce business as it aims to ease financing pressures, according to people familiar with the matter.