Technology

Ent Credit Union in Colorado is using automated customer relationship management software from Creatio to help improve its employee-facing data management systems without the need for computer programmers.

Industry participants say more direct communication between fintechs and federal regulators could help avoid bad outcomes. Some underused legal tools could help bridge the gap.

The federal Project Fortress initiative provides defensive tools for banks. Community banking groups and regulators' associations say small banks in particular need the free and accessible help.

The payment option has grown beyond underbanked consumers. For issuers, a $1 trillion market is at stake.

While banks are trying to advance, regulators are lagging, with outdated rules failing to address today's technological and digital asset realities. It's time for a new paradigm in banking regulation.

Afterpay co-founder Nick Molnar will lead a centralized sales structure, part of a larger organizational change as the firm battles firms like PayPal and Stripe to reach merchants.

Financial institutions have trouble pinning down a common definition of AI and figuring out which of their processes incorporate the technology. That can lead to trouble with regulators.

The cybersecurity company promised more rigorous tests for software updates after a widespread IT outage last month.

The London challenger bank has added deposits in an effort to keep customers from using banks and other fintechs; the Australian bank Westpac is offering cards to kids as young as 8; and more in our global payments and fintech roundup.

Generative AI is exciting, but has limited fraud-busting utility. Instead of rushing to implement gen AI-powered anti-fraud initiatives, banks should focus on strengthening their existing security measures.