Retail & Commercial

Virtual assistants at banks in Israel, Canada and Hong Kong are getting smarter thanks to artificial intelligence.

U.S. payments consultancy FIME has added Discover's payment application specification (D-PAS) accreditation to the Pulse ATM network, allowing it to provide guidance and support services on EMV chip technology for acquirers and issuers unfamiliar with D-PAS.

The $1.9 trillion-asset bank has been facing pressure to shake up a board that failed to head off a reputation-scarring scandal.

Partnerships with financial technology companies could be effective in helping banks meet small-dollar credit demand, but those partnerships face a legal cloud. Thankfully Congress is considering adding needed clarity.

Bank faces a formal enforcement action for problems in mortgages and auto insurance; Judge throws out lawsuit, although plaintiff promises an appeal.

Richard Cordray took a big gamble in his final act as head of the Consumer Financial Protection Bureau, attempting to appoint his own interim successor. He lost Tuesday, but he was far from the only one.

The San Francisco bank will immediately begin winding down its marketing of personal insurance products and plans to exit the business for good during the first quarter of next year.

Integrity is set to become the third Houston-area bank acquired by Independent in recent years.

Jayne Opperman is the third new tech hire the bank has made this month.

The pilot could help the agency improve its image after past criticism of slow responses to catastrophes.