Retail & Commercial

Equifax observed an increasingly well-worn ritual of scandal-ridden firms by jettisoning CEO Richard Smith: apologize, promise to do better in the future, and sacrifice your top executive in the hopes it will ward off action by Congress and regulators.

Separate apps for banking and PFM are too much for most customers to handle, so the Canadian bank is adding automated advice and savings to mobile banking — and it’s relying on artificial intelligence and predictive analytics to make it all work.

American Banker's No. 3 Most Powerful Woman in Banking is embracing a major challenge in molding a commercial finance company with a spotty history into a profitable, middle-market bank.

Mark Thompson had previously been a CenterState regional president overseeing the South Florida market.

Inevitably, Equifax’s CEO Richard Smith has left his post. For the credit bureau's sake, let's hope it has a long-term plan that's better than promoting from within.

The accounting firm says only a "very few" clients were affected by the cyberattack; former CEO Mike Cagney's wife, the lender's chief tech officer, is leaving.

Theodora Lau, director of market innovation at AARP, says financial companies and fintechs should consider the over-50 crowd in their app designs.

In a new book, Mehrsa Baradaran argues that the same forces of poverty that African-American banks were supposed to alleviate are now holding them back.

Chemical Financial and Fidelity Southern are the latest banks to curtail auto lending, blaming trends in auto sales and overheated competition.

Credit unions are getting lots of recognition for the good work they do, but they're also making sure to hand out plenty of awards of their own.