Retail & Commercial

Both PNC and U.S. Bancorp said Wednesday that customers encountered delays when trying to bank online, bringing to at least five the number of banks that have experienced Internet slowdowns since a cyber-threat against American banks emerged last week.

Wells Fargo, one of the banking companies that has settled charges of mistreating military customers, has created a new military services program and promoted Maj. Jerry Quinn to lead it.

West Coast Bancorp's pending $506 million sale to Columbia Banking System could serve as a green light for private equity firms itching to cash out of post-crisis bank investments.

Banks can retain loyalty while changing their checking account fee structures by personalizing their service practices, continually improving upon the customer's experience and leveraging data generated by their call centers.

While criticizing big bank bailouts, the former FDIC chairman highlights instances where small firms — including United Commercial Bank and ShoreBank — were closed even with alternatives available.

Flagstar Bancorp (FBC) in Troy, Mich. must stand trial over charges it breached contracts for financial guaranty insurance on roughly $1 billion in residential mortgage-backed securities it issued during the run-up to the financial crisis.

Interchange has become an ever-more important foundation for credit card lenders as loan portfolios tread water. This interactive graphic shows revenue yields and transaction volume data for large issuers.

The advancement of mobile payment technology and how it correlates to the EMV conversion timelines in the U.S. was one of many topics attendees discussed at the first EMV Migration Forum meeting in mid-September.

The Coopera prepaid Visa card was ranked the fifth most affordable prepaid card by online financial planning website NerdWallet.

WASHINGTON — Zions Bancorp., the largest bank remaining in the Troubled Asset Relief Program, repaid the last of its government funds to exit the program Wednesday, the Treasury Department announced.