Special Program Root Tag

In this annual survey of U.S. business leaders we will explore employers' D, E, I priorities, practices and obstacles and report on the unfolding trends in comparison to the results from the 2021 and 2022 surveys.

Be a part of this enlightening panel discussion, where experts will explore invaluable insights on recruitment, hiring, and promotion strategies aimed at attracting, nurturing, and retaining a diverse pool of talent from around the world.

Join us for a lively discussion of what matters most to consumers in their banking relationship and the implications of shifting priorities for leaders driving transformational change.

The Cincinnati-based bank, which purchased a solar lender last year, is facing an investigation from 17 state attorneys general over the acquired company's lending practices and contractor network. One solar panel installer has gone bankrupt and faced complaints across the country.

In tests run by Corporate Insight, generative AI-based bots like OpenAI's ChatGPT and Google's Bard generally answer questions better than banks' virtual assistants do. 

The release of ChatGPT a year ago prompted banks to hire for AI-related positions and begin testing uses for generative AI, which can summarize documents, write emails and churn out clever responses to users. JPMorgan is hiring and moving more aggressively than most banks.

Welcome remarks from American Banker Editor-in-Chief Chana Schoenberger for the second day of the 2023 Most Powerful Women in Banking Conference.

Citigroup didn't admit any wrongdoing in its settlement of allegations by regulators that employees denied credit cards to people in Southern California suspected of being of Armenian origin.

The bank has seen its balance sheet swell in recent years and this quarter could become the first U.S. bank to reach the $4 trillion mark. Analysts credit it as a well-run institution, but the megabank's growth is sure to play into ongoing debates over big-bank capital rules and "too big to fail."

Successfully Implementing Innovation and Navigating Large, Matrixed Organizations

Join a captivating panel discussion that showcases esteemed 2023 honorees.

JPMorgan Chase feedback analyst Keisha Owens talks about how access to free education has promoted professional and personal growth.

Citi's global commercial bank head talks about why understanding your clients is critical for bankers.

Proceeds from the sale provide the bank with "flexibility to evaluate and pursue various strategic initiatives to redeploy capital in support of our core banking business," Evans CEO David Nasca said.

The top five have more than $1.3 trillion in combined total assets as of March 31, 2023.

The brokerage's managing partner talks about AI in wealth management, inflation, and her work on the St. Louis Fed board, in conversation with American Banker Editor-in-Chief Chana Schoenberger.

Aarthi Murali, M&T's chief customer experience officer, is now in charge of employee experience as well. Murali said she is focused on the "human experience" at all levels.

What's in store for the industry? A Most Powerful Women in Finance honoree discusses what's next with Editor-in-Chief Chana Schoenberger.

After three decades of relying on large retailers like Macy's to promote its private-label credit services, the bank is taking its point-of-sale financing to smaller merchants via platforms like Shopify.

More banks are selling their underwater bond portfolios at a loss, crystallizing what were previously losses on paper only. Though the maneuver brings some short-term pain, the banks expect to make the money back over time.