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Nothing demoralizes a good employee like seeing managers tolerate a bad one.

Financial services firms are focusing on essential risk-related priorities, but must not lose sight of the importance of innovative technologies that drive business forward.

Overall, depository share has shrunk, but the major player, which had reduced its involvement, has been increasing it and recently shared some thoughts with a HUD official.

It's long been understood that there's a digital divide between Black banks and credit unions and other depositories. A new Urban Institute analysis looks at the prevalence of online banking services and mobile apps — and finds a chasm between the haves and have-nots.

The investment firm is partnering with Appian, a low-code software company, to ramp up automation.

The rise of e-commerce during the pandemic has fueled demand for warehouse space as companies look to move their products closer to their customers. While a slight slowdown is now under way, bankers still see plenty of business ahead.

Firms under $1 billion of assets that never had a chief risk or credit officer, for example, are creating these roles — and in some cases filling them with executives who were displaced by a merger at their last employer.

The Maryland bank is merging with Linkbancorp in a nearly $168 million deal that would create a $3 billion-asset company. The transaction comes just months after OceanFirst Financial and Partners nixed their merger plan, citing regulatory delays.

Driver Management Principal Abbott Cooper said the Dallas company failed to foresee the spate of interest rate hikes that have cut its profitability. Following the bank's latest rebuff, Cooper is threatening legal action.

The arrangement is designed to benefit commercial clients of both banks that operate on multiple continents. The companies reached the arrangement as part of the recent sale of Bank of the West.

Visa's strategy of devaluing data applies not just to its payment workflows but across the business. Visa Chief Risk Officer Paul Fabara shares more about this approach and four other cyber risk principles he follows.

Customers will enter or modify their financial goals in Life Sync, which will immediately alert their financial advisor. 

TD Bank estimates it hands out 20 million pens every year. Huntington is getting close to offering its 80 millionth pen. It's a way to get a bank's brand to travel with customers across the globe, but is it worth it?

Octaura, an electronic portal backed by seven global banks, completed its first syndicated loan trades earlier this month.

The Los Angeles bank, which disclosed the layoffs in a securities filing, is undergoing a broader restructuring under its new CEO. The bank expects $30 million to $40 million of savings per year from the job cuts.

A bill introduced by Sen. Dave Min would prohibit banks that invest in gunmaking from working on any aspect of state public finances, including bond sales.

If the industry's largest players reported more payment information to the credit bureaus, many consumers would qualify for better offers from competitors, the Consumer Financial Protection Bureau said. It's the latest example of the bureau's increased scrutiny of credit card companies.

Even the newest technological innovation cannot beat personal interactions when it comes to forging a deep and meaningful association with clients, which typically lasts for years.

To combat cybercriminals, banks and credit unions turn to white-hat hackers to uncover system vulnerabilities. But what motivates these computer whizzes can be surprising.

Priscilla Sims Brown's values and experiences over a long and storied career were a perfect fit with Amalgamated Bank, where she became CEO in 2021.