Special Program Root Tag

Corporate scandals at banks and other firms often suffer from similar management challenges. The financial industry needs to look more closely at these root behaviors to help stem misconduct.

Successful digital transformations these days are done not as make-or-break moon-shots but as a continuing series of smaller projects, says Tata Consultancy Services' David Jordan.

By making sure their payment processing solution is compliant, they can save themselves the hassle of declined payments and make sure they’re capitalizing on the expansive European e-commerce market, writes Ralph Dangelmaier, CEO and board member at BlueSnap.

The key to capturing young consumers is flexibility and choice at the point of sale, says Michael Rouse, chief commercial officer at Klarna.

Transit has pushed contactless payments in the U.K., and it will happen in the U.S. too, according to Daniel Kornitzer, chief business development officer for Paysafe Group.

"Watch what customers do, not what they say," said Melissa Smith, president and CEO of WEX.

The social network's GlobalCoin has the audience to be a huge currency but it may not deliver on the concept of decentralization that underpins the cryptocurrency industry, contends Richard Dennis, founder and CEO of temtum.

Financial institutions have different levels of breach protection than health care, heightening the risk, according to Brad Keller, senior vice president and program director at Shared Assessments.

Women in the workplace exeprience not only sexual harassment but micro-aggressions that could lead them to miss a promotion, a raise or a high-profile assignment, according to Wells Fargo's Karen Elinski.

Security, operational challenges and new operational requirements all make for a complex, yet necessary, transition to open banking in the age of PSD2, according to Maria Allen, global head of financial services for Unisys.

Over time, real-time payments could become the predominant payment type while virtually eliminating cash and checks.

Vetting transactions has become complicated as merchants try to juggle user experience and risk. Tokenization can remove some of that complexity, argues Andre Stoorvogel, a director at Rambus.

Retailers can control traffic flow and simplify payments and checkout, writes Scott Reese, chief technology officer at Harbor Retail.

Pursuing collection payments can often be delicate, but there is emerging technology that can take the sting out of that, according to Fico's Tim VanTassel, a vice president at FICO.

The Canadian parent of BMO Harris Bank in Chicago has named Johannson group head of North American personal banking, an extension of similar executive duties she holds in the U.S.

Empathy isn't a buzzword; it's how we should be talking to each other — and it should be expressed through our products, says Suneera Madhani, founder and CEO of Fattmerchant.

Providing workers with funds on their own terms with added features can do more than just keep up with modern technology, contends Brian Radin, president of Comdata's prepaid and payroll card business.

When it comes to digital-native shoppers, it’s more than just understanding how their expectations have changed. These expectations are tied to emotional factors that influence buyer behavior, says Michael Rouse, chief commercial officer at Klarna.