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New mothers were bailing out from the Cincinnati bank at twice the rate of other women employees, so it decided to offer a maternity concierge service that would help them with stressful chores.

There are hundreds of millions of users that store credit cards with Google but don’t use Android Devices, giving Google the chance to take advantage of data it already has to improve functionality.

A Nebraska banking veteran put up $1 million of her own money to create a microlending program that doesn't require business owners to provide traditional collateral.

The Internet of Things is making it possible for POS terminals to be connected to all sorts of applications and devices, which helps improve customer experience, but also makes these systems more vulnerable to hacking attacks.

Third party mobile payment apps are resetting consumer expectations, and retailers must embrace the technology, writes Joe Leija, general manager of North America at Ingenico ePayments.

3DS 2.0 is designed to vastly improve cardholder authentication, and in so doing, improve the digital checkout and payment process.

Suni Harford is off to UBS, and Shaza Andersen is selling the bank she founded. Also, you should hear how venture capitalists talk about female entrepreneurs.

Collaboration has now become a constant theme in the payments industry, where longtime enemies are putting aside their differences to survive in the fast-paced digital world.

One-time passcodes or more complex passwords are not enough, and add friction and potential frustration for the user. The solution is mobile identity authentication, writes Randy Vanderhoof, executive director of the Secure Technology Alliance.

Product searches can be confusing, which can increase card abandonment and cut into sales. Virtual assistants and other customer service improvements can solve the problem, writes Arjun Mendhi, a director at Infinite Analytics.

The risky side of bots played a role in last year's IRS hack. But non-data driven security can fight back, argues Robert Capps, a vice president at NuData.

It's a big challenge to educate small merchants on the importance of data security, but many acquirers and ISOs are jumping at the opportunity to fill the role of educator.

As payments innovation expands and diversifies, retailers will need to find ways to deftly embed low-touch payments into omnichannel shopping.

Digital wallets are maturing, meaning card plays will increasingly resemble Chase Sapphire, targeting a specific higher end demographic, writes Alyssa Arredondo, director of financial vertical marketing at Entrust Datacard.

Janet Yellen says our economic growth depends on closing the gender wage gap. Fidelity talks about fostering innovation and Wells Fargo improves its mobile app. Plus, a soccer story.

There's been a lot of regulation against interchange fees, but there are some signs of easing in both the U.S. and U.K.

Through the bank’s new API, small-business customers can feed their bank data into Xero’s cloud accounting technology.

As mobile devices get more complex, self-help will become vital to attract m-commerce and payments, writes James Ramey, CEO of DeviceBits.

The Durbin Amendment is on the chopping block , which could reverse years of savings for merchants and consumers.

Retailers can excel at sales, service and selection, but if the point of sale doesn't have the latest technology, stores will turn off consumers.