Apps

Heritage Bank and Dime Community Bank are among those financial services firms taking online and app-store reviews seriously. Here’s why all banks should pay attention.

The pandemic will have an impact on customer adoption of digital technologies. Financial institutions and fintechs can achieve growth by gaining consumers' trust and changing their mindset about new platforms.

Many of the cultural changes instituted by Hisham Salama, one of American Banker’s 2020 digital bankers of the year, have led to a more agile tech team and higher customer satisfaction scores.

NorthOne founder and CEO Eytan Bensoussan explains how unlocking bank data will help entrepreneurs in the future.

Adam Dell, founder of Clarity Money and now head of product at Marcus by Goldman Sachs, explains the design theory behind the new app.

Bank employees need to stop seeing new technology as a threat.

This summer, an international electronics company completed a $1.6 billion payment by mobile phone, the biggest transaction ever on the bank's CashPro app, according to Bank of America.

Consumer banking is expected to offset the banks’ underperforming Wall Street units; the defections of Visa, Mastercard and Stripe threaten the cyrpto project’s viability before it starts.

The mortgage industry has put more emphasis on organizing data in a digital manner and presenting it in an easily digestible format.

The bank's innovation arm is developing a mobile-only account for gig-economy workers, and a real estate service to help companies analyze the long-term viability of properties.