The bank's AI-based virtual assistant, which began development 10 years ago, is now used by 42 million customers and more than 200,000 employees. It does everything from sending wire transfers to unlocking corporate phones.

The Providence, Rhode Island-based bank has steadily revamped certain parts of its strategy. Now, it will update its systems for serving customers.

The bank technology seller's deal with Sumitomo Mitsui Card Company is an opportunity to cash in on a government initiative to reduce cash — and comes on the heels of an earnings miss. Plus, Klarna plans to offer more credit options through a partnership with Walmart-backed OnePay, Revolut embraces agentic AI protocols and more in American Banker's global payments and fintech roundup.

The future of banking will see core bank systems rebuilt around artificial intelligence tools that inform decisions about everything from underwriting to compliance. Banks must begin the transition now.

The payment company is betting on agentic commerce to get its checkout tech in front of more merchants and consumers.

As artificial intelligence agents play an increasingly large role in enterprise finance, traditional credit card rails will be incapable of handling the speed and volume of transactions. Something new is needed.

The company's recently released 2026 trends report is about "moving and changing the narrative from being Eeyores to being Tiggers," Abbott said in the latest American Banker podcast.

The new developer assistant helps corporate clients and partners find and integrate the bank's APIs into their programs and websites.

Research from American Banker finds that bankers are still extremely worried about fraud, but hope that raising budgets for artificial intelligence could help.

Universal Commerce Protocol is an open standard that establishes a common language for AI agents and systems to work together, and will allow consumers to purchase products from retailers directly through Google's AI Mode in the browser or the Gemini app.

Investors in alternative assets like private equity, private capital and venture capital often lock their money in for years, but Pluto's founders say its marketplace matches these wealthy investors who need cash with banks and investment firms willing to lend against those illiquid assets. 

As artificial intelligence is integrated into more and more core banking operations, bank boards of directors need to make sure business continuity plans account for the possibility of AI system failures.

Articles about the AI deployments of big banks and of scammers generated clicks from American Banker readers.

Stories about data breaches, fraud and one neobank were reader favorites this year.

CodeBoxx Academy is filling a void for banks and other companies that desperately need AI experts. Peret's time behind bars uniquely informed how he runs the school, he says. 

The card network and bank technology seller partnered to expand AI protocols, while British payment companies face tougher fee disclosures but looser rules for contactless transactions. That and more in the American Banker global payments and fintech roundup.

The Swedish financial institution has developed an open standard that allows merchants' products to be catalogued and discovered by AI agents. It was designed to complement Stripe and OpenAI's Agentic Commerce Protocol.

Once artificial intelligence has eliminated all the human-driven volatility from financial markets, will there even be a reason to trade anymore?