Bank technology

The fintech industry has some cool workplace quirks, but behind the fun factor is a serious mission to build an enthusiastic, satisfied workforce.

To attract new customers, banks are getting rid of the paper-based payments process between builders and subcontractors.

The founders of Seed are hoping to bring to small-business banking what their previous company, Simple, brought to personal financial management: much-easier-to-use technology.

Banks are putting the concept of securities lending on a blockchain-inspired platform to the test.

Financial companies that derive most of their revenue from online and mobile channels have substantially higher fraud costs than do similarly sized companies that rely less on the internet, according to a new report.

A better camera should mean more accurate facial recognition. Will it spur more banks to embrace the technology?

The bank will spend an additional $1.4 billion on technology in 2018 to gain share and boost efficiency, executives said Tuesday. But they were peppered with questions about whether the big investment will yield a big financial return down the road.

Aspiration Bank relies on software tools to pull data from diverse sources to prevent fraud in account applications.

The digital-only Ally Bank has taken several steps to deepen customer relationships through electronic channels, including use of personalized emails and websites that have yielded strong click-through and loyalty rates.

TD Bank's disastrous update to its mobile and online banking systems earned the most attention from readers this week, along with stories on whether banks should stop processing payments for gun sales and a look at AML requirements in light of Russian election tampering.