Bank technology

Wei Ke, a partner with Simon-Kucher & Partners, explains how banks can help consumers get over their price sensitivity.

Like many financial companies, the brokerage wants to go where customers are. Since that means communicating with them via a third-party platform, it is working through privacy and security issues.

Cardtronics CEO Steven Rathgaber will retire at the end of the year and will be replaced by Edward West, the ATM operator's current chief operations and financial officer.

Business customers are demanding technology that's as good as what they use in their personal lives.

The Japanese exchange bitFlyer has processed $30 billion in bitcoin trades so far in 2017. Now it has its sights set on American crypto enthusiasts.

The company says the tracking devices are a way to reduce office space and know when shared workstations are free, but "hot-desking" also raises questions about whether employees are being spied on.

Interactive Facebook ads and Twitter chats can complement — and sometimes outdo — traditional marketing and networking in the recruitment of commercial clients, financial institutions say.

Artificial intelligence is helping detect breaches the human eye can’t. But it also gives hackers an edge.

Pivotus, the software business run by the bank’s former CEO, collaborates with financial institutions from Australia to the Netherlands.

In an in-depth Q&A, early bitcoin adopter Erik Voorhees, founder of the crypto exchange ShapeShift, discusses a new acquisition, an experimental investment product and the future of his industry.