Bank technology

American Express has filed a notice with the attorney general in California informing some of its cardholders that their account information may have been compromised.

Jonathan Firester, an executive director in the financial services practice at EY, discusses why investment banks have taken an interest in distributed ledgers.

Members of a House Energy subcommittee had many basic questions for technologists, entrepreneurs and legal experts testifying at a hearing on digital currency Wednesday.

There is seemingly endless research on the attitudes of millennials toward banks, but the major takeaway from all of it is that banks can't expect millennials to want to bank only one way.

Research shows the more consumers interact with branch staff, the more they dislike the brand. To improve their image, banks need to emulate Apple and focus on every customer experience detail — in tech and in person.

The real-time, person-to-person payments service launched last week by U.S. Bank and Bank of America with clearXchange will service as a litmus test for whether, and how much, consumers are willing to pay for quick money transfers.

The activist investor seeking to remove Steve Streit as chief executive of Green Dot will nominate three payments and financial services industry executives to the prepaid card company's board.

Less than a year after investing in MX Technologies, USAA has partnered with the startup to provide personal financial management tools to its 11.4 million members.

BB&T in Winston-Salem, N.C., has increased the roles of two executives as part of an effort to focus more on digital projects.

The bank that for many defines ultrawealthy is now in the market to serve investors whose employers don't even offer 401(k)s.

The $9.6 billion-asset bank claims that applications for the loans can be completed in two minutes or less, or in three minutes for loans that require a Small Business Administration guarantee.

Chase is investing in digital and technology resources in a way that's reminiscent of the Silicon Valley model, as it looks to create more direct interaction with its customers on its website.

Bluetooth beacons — small night-light-sized devices that can communicate with a mobile app as shoppers move throughout a store — may have the same potential for bank branches as they do for megaretailers like Target.

The more welcoming European regulatory environment for blockchain developers could take the competitive edge away from U.S. banks unless regulators here start championing fintech innovation.

Capital One, Wells Fargo, Citigroup and FIS are among the financial services companies that believe Amazon's Echo device has a role in the future in digital banking. Here's why.

Berkshire Hills Bancorp in Massachusetts invested in technology to beef up its small-business lending, an area ripe for the picking by alternative lenders.

The fight over the security protections on the San Bernardino, Calif., iPhone is about more than a single device or Apple's product line.

Ray Grace, North Carolina's banking commissioner, believes federal bank regulators should embrace charters for banks dedicated to innovation. Doing so, he said, would help the banking industry secure its spot as a "laboratory for change."

Traditional financial institutions are often seen as the outdated rival to new disruptors, but the idea that a bank can't be a marketplace lender, and vice versa, is a myth.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.