Bank technology

Distributed ledgers have the potential to simplify and strengthen bank regulatory oversight when applied in the appropriate context, such as during the Shared National Credit examination program.

Banks must use analytics — rather than customer surveys — to determine what does and what does not inspire prospects to become customers.

At its launch in 2004, ThankYou had its own separate identity, customer base and website from the rest of Citi – even logging into the program was difficult.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

Green Dot profits more than doubled to $8 million in the second quarter as revenues rose slightly and expenses ticked down.

The transactions look so ordinary that most banks' fraud filters aren't able to detect them. And the perpetrators aren't typical hackers — they are middle-aged churchgoers who believe they are taking back what's rightfully theirs.

Fintech firms and millennial-focused advisers are providing advice on student loan refinancing, with the expectation that over time it will eventually lead to new business, in the form of brokerage and retirement accounts.

Bank of America, which spends about $1 billion a year handling cash, will save money and require fewer employees as more customers make payments electronically, Chief Executive Officer Brian Moynihan said.

In the wake of the Bitfinex heist, protecting consumers must again be at the forefront of the digital currency community.

Elliptic, a startup that monitors the bitcoin network for suspicious patterns, has introduced anti-money-laundering data into its service through a partnership with LexisNexis Risk Solutions.