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As more consumer data is shared across banks, fintechs and data aggregators, the industry is asking for regulators to step in with better guidance.
May 11
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It can be difficult for financial services companies to glean customer insights from the abundance of information they have.
May 11
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The bank is using AI in its chatbot, in trading and other areas. It also has concerns about the potential for bias to creep into the software.
May 11
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A new set of principles by Envestnet’s Yodlee, Quovo and Morningstar's ByAllAccounts aims to settle a much-debated issue in data sharing: which party is liable when a hack occurs.
May 10
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The move is part of a larger trend to provide enterprise customers with tech capabilities available to retail customers.
May 9
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Manuela Veloso, head of the machine learning department at Carnegie Mellon University, will join the bank in July.
May 9
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Citigroup, Synchrony and other banks are using so-called "journey analytics" to spot weaknesses along the entirety of a customer's interactions with the bank.
May 9
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The program has expanded to seek startups in Chicago and Wisconsin for mentoring and potential partnerships.
May 8
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More than 1 million jobs will be lost to AI by 2030, according to one estimate. But new jobs are also being created. Are banks and their employees ready?
May 7
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More than 1 million jobs will be lost to AI by 2030, according to one estimate. But new jobs are also being created. Are banks and their employees ready?
May 7
