Bank technology

Community banks count on personal service as a differentiator to win business. But legacy technology issues can get in the way.

Bank executives say artificial intelligence will create jobs, while analysts say the opposite. Employees are anxious but willing to try to work with it. All agree AI is already making an impact.

Fintechs attending Consensus 2018, the annual cryptocurrency event, said they found promise for a market still trying to find a path to unified operations and wider acceptance within financial services.

Banks need to curate and bring many financial services to their customers, says Chris Skinner, author of the new book "Digital Human."

Envestnet's aggregator rolls out PFM features meant to appeal to younger clients — and links to Alexa.

"It was a difficult decision, but we’re at a good spot to do this,” Finch, 55, said in an interview.

There's no reason that today's millennial-friendly microinvesting apps can't switch focus from spare change to real assets, industry executives warn.

Google's new voice assistant technology may be the best right now at imitating human speech. That makes it a potentially powerful tool for bankers — and for cybercrooks.

Bank executives say artificial intelligence will create jobs, while analysts say the opposite. Employees are anxious but willing to try to work with it. All agree AI is already making an impact.

The technology platform powerhouse is betting on integration, but competitors eye disruption.