Bank technology

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

The U.K.'s mobile-first Starling Bank has received a banking license from the Financial Conduct Authority and Prudential Regulation Authority.

JPMorgan posted strong gains in consumer deposits and mobile users, and other big banks are expected to do the same. It could be a sign that megabanks are indeed stealing market share from regional and community banks.

David Saul, State Street's chief scientist, has completed a proof of concept for the Financial Industry Business Ontology, a standard way of expressing contract terms electronically. To him, it's a prerequisite for blockchain technology and smart contracts.

Citibank is offering surcharge-free ATM access to the customers of 16 credit unions and minority-owned banks in six cities.

For the third straight year, USAA took the top spot in a survey of customers' online experience conducted by research firm Temkin Group.

USAA now offers voice-guided check deposit on its mobile app for visually impaired customers.

In 1999, the OCC issued a charter to the internet bank AeroBank, but the startup's efforts to raise capital were thwarted when dot-com-boom money went chasing shinier options. Nonetheless, the bank’s experiences resonate with fintech banks trying to obtain a national charter today.

Social media may be the soup de jour of bank marketing, but its value as a business acquisition tool may be greatly exaggerated unless banks fine-tune their strategies.

The rules, meant to deter crimes like money laundering, offer banks and others a rare chance to gather valuable information that helps create personalized experiences millennials want.

Online marketplace lenders found themselves in the congressional crosshairs Tuesday just as some lawmakers are attempting to provide the industry with sought-after reforms.

The director of innovation at ATB Financial explains why his bank became one of the first to send cross-border payments on the Ripple network, and whether this could be a plausible alternative to Swift.

WASHINGTON — The head of the American Bankers Association on Tuesday defended financial institutions' partnerships with fintech firms but argued that banks top nonbank startups in serving as "trusted custodians" for their customers' funds.

Attempting to impose the fundamental laws of a particular lending universe on another will lead to an eventual collapse of a particular firm or industry segment.

BancAlliance, a consortium of more than 200 community banks, is partnering with the digital wealth management firm Personal Capital.

Santander Consumer Holdings in Dallas on Tuesday appointed William Rainer chairman, and it announced that Blythe Masters has resigned to advise Banco Santander — its Spanish parent company — on the blockchain.

Offering a new product or considering a merger may boost returns, but the Office of the Comptroller of the Currency says changes in strategy can be risky.

Swift has tapped British defense contractor BAE Systems and Dutch security firm Fox-IT to support an information sharing and threat intelligence program for member banks.

Banks are experimenting with apps and mobile features that are available to everyone as they search for new ways to connect with potential customers.

Banks frequently blame "the rules" in shunning partnerships with fintech startups. However, compliance can be a positive force, not something that inhibits growth.