Bank technology

Interacting with ChatGPT is like hanging out with the best-informed, brainiest acquaintance you've ever had. Surprisingly, it's that characteristic that makes it a boon to the banking industry.

A lawsuit filed by the bank against the founder of a tech venture risks renewing concerns about JPMorgan's rapid deployment of shareholder cash in recent years.

Bank regulators should heed the Treasury Department's call to embrace cutting-edge tools for credit scoring.

The U.S. should look abroad for innovative solutions to the problem of assessing the creditworthiness of borrowers with little formal credit history.

A handful of banks and credit unions with assets under $3 billion each rolled out or expanded its use of distinctive technologies, including a contactless-payment ring.

Banco Bradesco, Brazil's second-biggest bank by market value, plans to buy more minority stakes in tech companies to accelerate its expansion in the United States.

Investors are learning the hard way, again, that highflying new financial products, with little or no regulatory oversight, tend to crash.

First United Bank in Oklahoma developed a personal finance platform with a fintech that appears to be driving a rush of new savings accounts at the bank.

Remote deposit capabilities have vastly improved banking services for residents of villages in western Alaska. But unreliable service means some face difficulties when trying to access their banking apps or make payments.

WaFd Bank is using conversational artificial intelligence to make the contact center and online chat experience smoother for both customers and agents.