Bank technology

As mobile wallets become more popular they'll also become more popular targets for fraud. Banks ought to improve enrollment guidelines and other security tools in plotting their mobile-wallet strategy.

The idea of financial institutions resembling utilities has caught on with some industry observers for reasons other than reducing systemic risk.

Cyberthieves using malicious software discovered by IBM Security have stolen $4 million from business customers of two dozen financial services providers this month, IBM said.

The Memphis, Tenn., company's forecast for the remainder of the year calls for cost saves from a branch-reduction effort that's gaining momentum as online and mobile banking grow and monthly visits to branches plummet.

It sounds like a bad idea to seat customers in front of a screen to open accounts or get other higher-level services from remote banking officers, but BluCurrent Credit Union in Springfield, Mo., turned to video banking to cure its branch traffic woes and its members seem to like it.

United Community Financial in Youngstown, Ohio, has hired a JPMorgan Chase executive to be in charge of its technology.

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

BBVA Bancomer is partnering with media giant Univision to launch a digital money transfer service for the Hispanic population in the U.S.

Washington Federal in Seattle said its profit rose 3.4% to $41.7 million in the three months that ended March 31 as loan growth outweighed higher information technology costs.

The inadvertent downloading of thousands of consumer records to a thumb drive at the FDIC could happen anywhere. Here's a look at what the FDIC did right and what it could have done better.

A month after introducing the Express Business Loan for its customers, Eastern Bank in Boston says it is in talks with several banks across the U.S. to license the product.

To get more Americans into the financial system, the industry must find ways to help more people get access to the Internet.

Airbnb, the company that disrupted the hospitality industry as Uber did to taxis, is sidling up to the fintech space.

Suddenly, online lenders are struggling, or paying higher prices, to attract the institutional money that has fueled their rapid rise.

Banks are starting to use Facebook Messenger as a way to connect with customers. For now, such interactions will be limited and largely based on artificial intelligence. Down the road, the move could place Facebook deeper into the lives of its customers and could give it an entrée into financial services.

As banks weigh blockchain-powered clearing and settlement solutions, Royal Bank of Canada is looking at how the technology can bolster its customer loyalty programs.

Retail banks must reinvent the way they charge consumers for their services at a time when institutions are struggling for profitability.

Affirm, a three-year-old online lender that finances consumer purchases at the point of sale, has raised a $100 million in equity funding to help it boost distribution and develop new products and services.

Bank of America customers could soon interact with the bank via Facebook's Messenger app, the banking company said Tuesday.

The evolution of the bitcoin tech startup Snapcard provides clues to what's working, what's not in U.S. bitcoin adoption.