Bank technology

Washington Federal in Seattle said its profit rose 3.4% to $41.7 million in the three months that ended March 31 as loan growth outweighed higher information technology costs.

The inadvertent downloading of thousands of consumer records to a thumb drive at the FDIC could happen anywhere. Here's a look at what the FDIC did right and what it could have done better.

A month after introducing the Express Business Loan for its customers, Eastern Bank in Boston says it is in talks with several banks across the U.S. to license the product.

To get more Americans into the financial system, the industry must find ways to help more people get access to the Internet.

Airbnb, the company that disrupted the hospitality industry as Uber did to taxis, is sidling up to the fintech space.

Suddenly, online lenders are struggling, or paying higher prices, to attract the institutional money that has fueled their rapid rise.

Banks are starting to use Facebook Messenger as a way to connect with customers. For now, such interactions will be limited and largely based on artificial intelligence. Down the road, the move could place Facebook deeper into the lives of its customers and could give it an entrée into financial services.

As banks weigh blockchain-powered clearing and settlement solutions, Royal Bank of Canada is looking at how the technology can bolster its customer loyalty programs.

Retail banks must reinvent the way they charge consumers for their services at a time when institutions are struggling for profitability.

Affirm, a three-year-old online lender that finances consumer purchases at the point of sale, has raised a $100 million in equity funding to help it boost distribution and develop new products and services.

Bank of America customers could soon interact with the bank via Facebook's Messenger app, the banking company said Tuesday.

The evolution of the bitcoin tech startup Snapcard provides clues to what's working, what's not in U.S. bitcoin adoption.

Before banks are truly integrated into the digital landscape, they must break down data silos and implement steps to make data more accurate and actionable.

The New York company makes two- to three-year term loans of between $3,000 and $25,000. It is seeking to distinguish itself from other digital lenders by targeting young adults who have limited credit histories.

Data breaches have become scarily commonplace. But even small financial institutions can take action to thwart hackers and minimize losses.

Green Dot has named three new directors, ignoring the slate of nominees recently proposed by activist investor Harvest Capital Strategies.

The U.K. Government is ramping up its efforts in supporting the country’s fintech industry, announcing Monday initiatives to create a fintech strategy unit and information hub for startups.

Banks are slowly warming up to the idea of open APIs, essentially tools that allow banks to easily connect with others, but BBVA's Shamir Karkal says that they will likely also push banks to modernize their core systems.

USAA has hired Jennifer Sepull, a former Kimberly-Clark executive, as its chief information officer.

It's easy to get lost in the technological complexity of "application programming interfaces," but banks need to stay focused on improving business and customer outcomes, which is the ultimate goal.