Bank technology

Westpac New Zealand is launching a new "omnichannel" powered by responsive design technology and offering its customers Moven's money management tools, two firsts for the industry.

The central bank is floating the concept of using the Internet to facilitate the direct clearing of transactions between financial institutions, which would likely diminish its own role in the U.S. payment system.

Websites are the old dog compared with mobile, but www.yourbank.com still has some life left in it in some eyes. Here is a sampling of Web features lauded in a recent survey of 16 banks' sites.

The creation of a new cybersecurity agency is the latest move by the Obama administration to combat the increasing threat of cyberattacks.

Hackers in several financial services industry data breaches targeted customer-contact information that is often thought of as less sensitive. But crooks can use that data and other bits of stolen info to do great harm.

Speakers at the American Bankers Association's Conference for Community Bankers made it clear that smaller banks must find ways to embrace new and disruptive ways of doing business to compete the bigger institutions and nonbanks.

Bankers originally needed to shorten their hours in order to allow for the laborious paperwork involved in processing financial transactions. Now there’s no such justification for closing shop.

Corporate Insight's yearly awards for banks' online services show that financial institutions may have decided to throw all their eggs into the mobile basket to the detriment of their websites -something the firm warns is a mistake.

Apple's mobile wallet has been out for just four months, and already it has shaken up the way mobile payments operate at the point of sale. It has faced pushback from some merchants and banks, but it has also popularized new forms of security and other payment technology.

The online loan marketplace Lending Club has formed a partnership with a nationwide network of community bankers.

NCR has launched a new automated teller machine in North America designed to improve the consumer experience and reduce costs associated with operating the ATM network.

The bank's most recent ATM update offers something novel: customers can redeem their credit card rewards for cash or deposit them in other accounts at its 12,500 ATMs.

A recap of the informed opinions (and the discussions they generated) on BankThink this week.

Implementation has been slow going for the Banking Industry Architecture Network. But PNC says the framework is already helping the bank achieve some important IT goals, and could help the industry adapt to the cloud computing era.

Investigators of Anthem Inc.'s data breach are pursuing evidence that points to Chinese state-sponsored hackers who are stealing personal information from health-care companies for purposes other than pure profit, according to three people familiar with the probe.

New disclosure rules from the Consumer Financial Protection Bureau don't go into effect until this summer, but lenders are already worried about compliance and fearing it may make the closing process far more difficult.

Online marketplace lender CommonBond has announced that Nelnet, an education planning and financing company, has agreed to finance at least $150 million of CommonBond's annual loan volume.

Google Glass, the search giant's eyewear that doubles as a computer, has been discontinued with consumers — for now. Even so, bankers who have experimented with the device say it was time well spent.

It's not enough for bank chiefs to delegate digital responsibilities to younger staffers. Only by understanding the mentality of tech-savvy customers can bank leaders develop smart strategic planning.

Anthem Inc., the second biggest U.S. health insurer by market value, said hackers obtained data on tens of millions of current and former customers and employees in a sophisticated attack that has led to a Federal Bureau of Investigation probe.