Bank technology

Phones aren’t the solution, they’re the problem. But behavior analysis helps improve security.

Google today updated its mobile wallet to allow payments from any credit or debit card, a move that fundamentally changes the company's approach to working with issuing banks.

Institutions in South Africa, Australia and New Zealand are dabbling in social media banking, and research suggests other banks would be wise to do the same.

The financial industry spoke out Wednesday as progress on the measure sponsored by Sen. Joseph Lieberman has stalled in the Senate.

Banno, a Cedar Falls, Iowa-based company, is deploying websites that change based on user preferences and device.

Virginia-based Northwest Federal Credit Union to implement Symitar's Episys software.

Bankers debate mobile technology and demand.

IDC Financial Insights says adults are rapidly expanding their use of mobile payments. But NFC's still slow to develop.

New business process management projects are making use of sophisticated data analytics. PNC is among the banks taking advantage.

BNY Mellon is using the cloud to help manage the increasing number of execs who are using their own computing devices.

Eli Lilly FCU discovered that before it could embark on a new mobile inititative, it needed to change its core.

When Washington State-based Cashmere Valley Bank realized that a Minnesota facility was too far away to be an efficient backup, it looked closer to home.

Sentiment analysis, which tracks social networks and other web venues to analyze what customers are saying, is being used by firms like BBVA and Citi to determine mood, tastes, and tendencies toward various products or services.

As banks move into new channels, they need new lines of communication, and perhaps a different attitude.

Banks are pushing electronic payments to business clients as a means to improve bargaining position with suppliers.

A provision of the law will place heavier regulations on payments that originate in the U.S. but go overseas.

A court decision in Maine suggests banks ae vulnerable to claims from corporate clients who are victimized by fraud, even if tehir security tech is up to snuff.

Personetics' predictive customer service tech won the top tech provider prize at SourceMedia's mobile banking summit.

Hearsay Social's Ally Basak Russell discusses how to determine ROI for different social media use cases.

Manish Kohli discusses Citigroup's extension of mobile alerts to corporate customers around the world, and how it can impact other mobile services.