Bank technology

Vendor offers software and in-person help to people who want to move bill pay and other activities to another bank.

Any card-acceptance device can be tested and approved for eligibility to use advanced encryption under an update to the PIN Transaction Security program — even if those devices do not accept PIN transactions.

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Many smaller institutions note a spike in activity, and are responding with special offers and tech investments.

Huntington Bank's chief digital officer Jeff Dennes shares a glimpse of his mobile banking technology strategy.

Dickson Chu, global head of digital networks and mobile for Citi, promoted an anti-ISIS, pro-Google Wallet attitude at the BAI Retail Delivery Show this week.

With e-commerce becoming a bigger target for payment data theft, Global Payments is adding another set of fraud-detection tools to help its merchant clients fight back.

Prepaid marketer NetSpend Holdings Inc., which recently lost some crucial distribution partners, has rebounded with 7-Eleven Inc.

More than 85% of community banks say that their overdraft programs have remained profitable despite rule changes that require banks to receive customers' consent before approving overdrafts on debit transactions.

"Face It, Bankers: You're Not Apple" by Andy Sobel [BankThink, Oct. 11, p. 21] contends banking shouldn't focus on innovation and instead should act like the utility sector. It conjures a Prius-driving straw man who only wants his bank to deliver cash from the ATM – "a human right," as utilities deliver water from the faucet.

Using technology to reach out to small businesses is often a challenge for financial institutions, and this difficulty is spreading to social media.

CHICAGO — Bank of America Corp.'s decision to charge $5 a month to debit-card users has sparked conversations across the industry around the best way to respond to the banking giant's PR nightmare, and the issue is not just hypothetical — at least one institution is already seeing the effect of B of A's fee in its recruitment efforts.

NCR Corp. has signed a deal with PayPal Inc. that will allow consumers to make person-to-person payments through ATMs.

To thwart fraud attempts at the earliest stage of a transaction, Turkish Airlines is linking its website to fraud monitoring services from Visa's CyberSource.

Citigroup's Global Transaction Services division launched a new mobile service for banks' institutional clients to use for their cash management and trade finance needs. The service, called CitiDirect BE Mobile, builds on CitiDirect BE Online.

PayPal is putting itself at nearly every possible point of a consumer's banking relationship – from account-opening to payments and even reward-redemption – through a series of new partnerships.

While Apple co-founder Steve Jobs had little direct influence in the mortgage technology industry, his passing has prompted many mortgage tech executives to reflect on how Jobs influenced and inspired their own contributions to technology.

Personal financial management tools are seen as nice to have – but not a need – for mobile banking. One vendor says the opposite is true: It sees financial management tools as the onramp to mobile banking.

The "Occupy Wall Street" protests may be transpiring far outside the panel discussion rooms at the BAI conference in Chicago's South Loop, but for bankers, the public dissatisfaction evident in those protests was front of mind.

Technology companies are chasing new business from banks that face reliability, compliance and risk issues, along with shrinking fee sources.