Bill pay

If bankers have learned anything from treading a pandemic, it’s that providing personal services at the moment of need has become even more essential than it was before, says Jack Henry's Tede Forman.

Payment technology provider Patientco has agreed to provide billing communication and payment tools to nonprofit health care organization network BJC Healthcare.

Mobile commerce provider Bango has added Softbank Corp. customers to its list of Japanese mobile phone carriers whose customers can now make purchases in their Amazon accounts and charge the cost to their phone bill.

When Plastiq pivoted its bill-payment services to target cash-strapped SMBs instead of consumers, the startup had no way of knowing how coronavirus would affect its growth.

Even though health care payment providers have more digital payment options than ever, there still is a tough hurdle to overcome: Patients don't always trust the medical provider or insurance company to provide accurate bills.

If consumers suddenly change bill pay habits, many processing systems and third party collectors will be overtaxed, says Alorica's Jay King.

Calculating the average U.S. phone bill to be around $80 a month, San Francisco-based Digit has established a way for consumers to more easily set aside money for that expense.

One of the biggest untapped areas of payment innovation is in consumer bill payment, which makes up 30% of U.S. consumer spending, with banks currently playing a shrinking role in the $4 trillion segment.

Payrailz, a payments startup launched that leverages AI to streamline bill payments and money transfers, will integrate its platform with Mastercard Bill Pay Exchange to explore ways to enhance the consumer bill payment experience.

Payments and banking software provider ACI Worldwide says it has added improved communications and security tools to its ACI Speedpay bill payment service that businesses can offer to customers.

Goldenwest Federal Credit Union is taking another crack at bringing home an underperforming revenue stream, hoping support for due date payments can spur more members to use the service.

The Clearing House argues that participants in payments transactions could share far more invoice information over its real-time network.

Mastercard is adding customized communications technology from R.R. Donnelly & Sons to power an instant bill payment tool it’s been piloting since last year.

Deluxe Corp. will take over bill payment processing for private-label credit card issuer Synchrony beginning next year, absorbing Synchrony’s remittance operations and employees in Florida and Georgia.

The team has already built three customer-facing AI tools this year, which it hopes to keep building upon.

A few weeks after debuting voice-supported recurring bill payments in India, Amazon is extending a similar feature to most of its markets.

Leveraging new technology and APIs, Fiserv has rolled out CheckFree Next, a major update of the core CheckFree bill payment technology Fiserv acquired in 2007.

Mastercard is testing two new bill payment services, with an eye on improving speed for consumers and businesses.

U.S. Bank wants to disrupt the way consumers pay their bills by offering billers a new platform fit for faster payment rails, new messaging formats and digital assistants.

Frustrated after being overlooked by mainstream financial institutions, organizers of the proposed Pagan Federal Credit Union are hoping to be chartered by the end of the year.