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Paring down branches, product offerings and business lines can help banks succeed.
June 7Capital Performance Group -
As customers increasingly research products online, they are coming to know more about a bank’s products than workers. This is a problem.
June 7 -
The low-cost deposits that come with the deal for 52 Wells branches in four states should fund the Michigan company's effort to become a commercial lender.
June 5 -
The Michigan company will buy 52 branches and $2.3 billion in deposits from the San Francisco banking giant.
June 5 -
Mary Kate Loftus spearheaded a $131 million digital initiative to improve the customer experience, deepen relationships and attract more of HSBC’s target consumer segments. She was one of our Digital Banker of the Year finalists for 2018.
June 3 -
Earlier this month CO-OP sold off seven branches in the Detroit area.
May 24 -
One executive from Security Service Federal Credit Union offers tips on how his CU analyzes branch performance and how other institutions can adopt those same tools.
May 22 -
The company will snag its first branches in three towns in Connecticut and Rhode Island after buying locations from Webster Financial.
May 22 -
The Chicago company will close 19 branches and eliminate 150 jobs, partially reflecting changing customer preferences.
May 21 -
The company said the move would help it become more efficient at a time when clients are making greater use of digital channels.
May 21