Branch network

When she was growing up, Thasunda Duckett's family used crates as furniture and struggled to buy groceries. Now she's become one of JPMorgan Chase's most visible executives, using the lessons of her past to help guide the company's massive branch expansion.

The once-acquisitive company is not interested in a "roll-up strategy" in Texas's biggest city, said CEO Phil Green. In a Q&A, he also explained why loan competition is intensifying and what's really keeping business customers up at night.

The Spokane-based CU had planned a co-location strategy with a local coffee company. While that deal fell through, the credit union is still looking for another coffee vendor to partner with.

Academy Bank in Kansas City, Mo., which shuttered nearly a quarter of its branches between 2015 and 2018, is now in expansion mode. Its CEO explains his renewed affinity for brick and mortar.

Other banks have made splashy acquisitions there, but PSB Holdings is getting ready to open a branch after making inroads in the market for three years. Its next step could be M&A.

The Pittsburgh company will take a de novo approach to growth around Washington.

CDCUs provide essential financial services in underserved communities but these institutions can struggle to keep up with compliance and technology demands.

LA Financial's planned merger into Ventura County Credit Union is expected to be completed in early 2020.

Credit unions will be covering a range of important issues, including community development and enterprise risk management, as they review their operations.

Locations with a welcoming atmosphere and the latest technology can be a key part of a credit union’s marketing strategy.