Business continuity

With employees regularly fleeing to bomb shelters — and some being called away to military service — these technologists must still serve a global clientele while confronting fear and destruction at home.

Central Pacific Bank, which has branches on the Big Island, is tracking the eruption of Mauna Loa in an effort to limit the risk of service interruptions. So far, the impacts appear to be limited.

From natural disasters to pandemics, the best business-continuity strategy may simply be to ensure you have a strategy.

Business continuity plans should be used constantly, not just when the crisis is at its peak, says the New York Fed’s head of financial services.

Reports from the Singapore office, a coronavirus war room and a hardworking IT staff all helped TD Bank Group get nearly all employees ready to work from home and able to handle a tripling of remote deposit capture activity.

As businesses change strategy and staff deployments quickly, their payment needs and flows will change rapidly, says BHMI's Jack Baldwin.

Consumers are becoming less tolerant of downtime, especially when it’s inhibiting them from accessing their money, says Arcserve's Oussama El-Hilali.

Northern California utility company PG&E recently shut off power to more than 2 million consumers, meaning some insitutions had to move quickly to minimize the outages' impact on operations.

A $19.1 billion aid package signed into law earlier this month is welcome news for credit unions in Nebraska and a host of other regions that have suffered from recent natural disasters.

The disaster has caused billions of dollars in damages across several Midwestern states.

By learning from the struggles that resulted from Wells Fargo’s outages, the rest of the financial world can improve its own disaster recovery plans, writes Todd Matters, chief architect and co-founder of RackWare.

Brett Martinez, president and CEO of a Redwood Credit Union, has become an expert in disaster preparedness after wildfires ravaged the California communities he serves. Those efforts have earned him an Anchor Award.

Banks may soon have to account for the effect of payment and online banking outages on their customers' bottom lines, writes Iris Zarecki, vice president of marketing at Continuity Software.

Many credit unions have resumed normal operations, but some institutions locations in nearby Eagle River, closer to the epicenter, need more recovery time.

Most CUs in the Anchorage area were closed Friday as residents and officials evaluated damage to facilities and infrastructure.

Sierra Central Credit Union has launched emergency relief programs for staff and members impacted by the Northern California wildfires as the CU's Paradise, Calif. branch unexpectedly survived.

Assessments of damage to branches and customers' homes have been elusive.

During a recent panel discussion, two CEOs shared their own experiences as their branches were overcome by smoke from wildfires raging across Northern California

Credit unions across the mid-Atlantic are bracing for Hurricane Florence, with many closing their doors and not expecting to reopen until next week.