Cards

Domestic debit networks' dual-message transaction options have the ability to disrupt the customer experience, add complexity to back offices operations, and impact issuers’ contractual obligations to their global networks, writes Patrick Goodwin, president of SRM.

Brands now have a wealth of eco-friendly card material options available to them and the right choice will serve as a convenient reminder to consumers that green values run through every area of their business, writes Andrew Toon, head of retail at Thames Technology.

The e-commerce giant is muscling its way into a number of businesses that banks have long dominated.

For all the hype around prepaid, Netspend's new president, Kelley Knutson, is convinced that there won't be much talk about the "prepaid industry" in another 10 years.

TransferWise, which recently added a consumer-targeted account to its business-to-business services, has selected Wirecard to issue a cross-border debit card for consumers.

As the chief executive of Green Dot Bank, Mary Dent’s career has taken many turns to get to where she is today — from lawyer to executive to board member and, finally, to CEO. But one specific piece of advice stands out from early on in her career.

Susanne Steidl loves building things, which suits her job as chief product officer for Wirecard, where she continualsly develops new use cases for digital payments in everything from the gig economy to global travel.

As CEO and president of Blackhawk Network, Talbott Roche has presided over some significant changes in the industry, notably the growth of third-party retailing of gift cards, but this wasn’t necessarily an easy sale to skeptical retailers.

In a 26-year career at Discover Financial Services, it would seem that Amy Parsons has earned the title of a "doctor" of payments.

The major prepaid card issuer agreed to the penalty to settle allegations that it had charged higher fees than what was disclosed to customers.

As with most of the company's inventions, an Amazon checking account would more deeply embed customers into an Amazon ecosystem that provides an endless flow of data and efficiencies.

RecargaPay, an eight-year-old mobile payments platform targeting unbanked and underbanked consumers in Brazil, has secured $22 million in funding to reach more users and merchants.

Though the Merchant Customer Exchange failed to deliver a consumer-facing mobile wallet for its mega-retailer backers, Buy It Mobility Networks (BIM) says the underlying technology it provided is still sound.

Two civil rights groups in Texas allege that Capital One's TV ads featuring black celebrities encourage minority customers to deposit money and use debit cards, while its branch closings in their neighborhoods cut them off from loans and other services.

Wirecard is aggressively pursuing bank partnerships to diversify its offerings and address global trends in payroll and other transaction types.

The prepaid card issuer has bounced back from the hit it took after discontinuing a product that proved to be popular with fraudsters.

Through chats, contact-center calls, emails and tickets, AI is being used to expand consumers' access to services, writes Jordi Torras, CEO and founder of Inbenta.

R&D capabilities at Interac got a boost last month when Interac Corp. was created by merging Interac Association and Acxys Corp. It brought together a payments network handling nearly 5.7 billion debit transactions annually with a company specializing in payments development, management and consultation.

A strategic payments plan could shine a light on critical gaps in a community bank’s offerings; one frequently missed opportunity is credit cards, writes Deborah Matthews Phillips, managing director of payment strategy for Jack Henry & Associates.

To bypass the customer in setting up millions of phony card accounts, Wells Fargo employees took advantage of the bank’s continuing reliance on single factor authentication, writes Patrick Cox, CEO of TRUSTID.