This past year has proven that traditional leadership models will not take us forward. Attracting and retaining talent, especially diverse talent, depends on how well we listen to and understand the many changes in what employees value.

Jane Fraser told analysts the company will spend what’s necessary to satisfy regulators’ concerns about risk management and internal controls. That includes incentives to encourage senior executives to resolve the problems promptly.

More banks are boosting salaries to lure and keep workers in a highly competitive hiring market, but the pressure is on to trim expenses elsewhere to offset the pay hikes.

Capital One Financial delayed reopening its offices until sometime next year as the delta variant continues to upend banks’ plans to fully repopulate workplaces across the U.S.

Bank of America is offering $200 awards to Merrill Lynch Wealth Management branch employees who return to the workplace and confirm they’re fully vaccinated against COVID-19.

The move nudges pay up from $20, a level Bank of America had enacted last year ahead of schedule.

The president and CEO is building a pipeline of top female talent by placing more women in revenue-producing roles.

Quinn, who joined U.S. Bancorp in 2013 as chief marketing officer and is now the chief administrative officer, is taking a leadership role in the company's digital national branding campaign.

As general counsel, Friedman brought together her counterparts at 11 other banks to pen an open letter to the global legal community, urging it to be more inclusive and to take bold action to combat racism.

As part of the “New Normal” task force she created last year, Trolli set up an internal channel to provide information on topics such as managing remote work and parenting during a pandemic.