Banks need outside help to deliver credit to the underserved, says Tim Wennes, the West Coast president of MUFG Union Bank, who shares advice on what kind of partners to seek and how to vet them.

The credit card delinquency rate remained steady in Q4 compared with a year earlier, while total outstanding credit card balance increased 5%. The increase indicates record growth, the highest yearly jump seen since 2008, according to a TransUnion report.

Rallying bank employees to participate in outreach projects takes hard work in the beginning, but their involvement is essential to building a rapport with the community, OneWest Bank CEO Joseph Otting says.

There are some fairly basic, decisive steps banks could take to educate people outside the financial mainstream, and it would make banking more profitable, says John Bryant, the chairman and CEO of the nonprofit Operation Hope.

Ocwen Financial has tentatively agreed to sell a mortgage-servicing portfolio on $9.8 billion of loans to Nationstar Mortgage Holdings, and Ocwen hinted that more deals may be in the offing.

HSBC Holdings Plc, struggling to contain a scandal over tax evasion at its private bank, posted lower-than-expected full-year profit as costs rose and investment banking earnings tumbled.

Royal Bank of Scotland Group Plc will write down the value of its U.S. unit, Citizens Financial Group, by about 4 billion pounds ($6.2 billion) next week, a person familiar with the matter said.

A technology-savvy German bank's plan to open a branchless banking platform in the U.S. could eventually pave the way for more mainstream use of cryptocurrency platforms, such as Ripple and Bitcoin.

A bill introduced in the New York State Senate would make it illegal for debt collectors and creditors to use social media when attempting to collect debts.

Gemalto, which manufactures SIM cards and EMV chips, is investigating a report that U.S. and U.K. spy agencies hacked into the company's network and stole mobile phone encryption keys, a technology also used to secure card data.

Pinnacle Financial recently bought a 30% stake in a firm that originates most of its loans to doctors online and then auctions them to community banks. The move promises higher fee income, but could also put Pinnacle at the forefront of banking's hottest trend.

South Dakota officials are hoping the state legislature grants authority for the creation of a state office for debt collection, a proposal supporters believe could help bring in additional recoveries of up to $34 million in the next five years.

Online banking, ATMs and other advances have limited face-to-face transactions, but new Federal Deposit Insurance Corp. research says the brick-and-mortar office isn't going anywhere just yet.

WASHINGTON — Federal regulators on Friday announced the second stage of a mandated review of banking rules meant to identify opportunities for relief.

Stifel Financial Corp. is in discussions to acquire Sterne Agee Group Inc., combining two of the biggest U.S. brokerages outside of New York.

Santander Bank will change its customer screening policies to allow more lower-income applicants to open checking and savings accounts.

The Subsidy Reserve Act of 2015 could solve "too big to fail" and level the playing field for smaller banks by requiring the largest financial institutions to accumulate capital equal to the amount of the market subsidy they receive.

Citigroup Inc. said Manuel Medina-Mora, the bank's co-president and head of global consumer banking, will retire on June 1.

Fannie Mae reported net income of $14.2 billion last year, a sharp decline from the record $84 billion in 2013 that was inflated by accounting for tax credits.

CoBiz Financial in Denver plans to shutter its investment banking unit by the end of March.