Payment experts say keeping customers happy is the key to maintaining partnerships Here's what J.D. Power has to say about user satisfaction.

Goldman Sachs, Capital One and Wells Fargo have all suffered pitfalls in their merchant partnerships. Payment experts discuss how issuers can keep retailers and consumers onboard.

The once-worsening trend of consumers struggling to pay their credit card bills keeps stabilizing, new data from card issuers showed this week. The improved picture comes amid other signs that consumers aren't slowing their spending.

The overall size of the combined entity is trivial compared to industry behemoths. It is evident the benefits to consumers from the Capital One-Discover merger dramatically exceed the speculated harms that caution against it.

Chatbots and other non-human service options got lower scores in J.D. Power's annual survey on credit card satisfaction, despite years of shifting from call-center agents to software to address client problems.

The store-branded credit card company revised its revenue guidance upward on the assumption that the CFPB's late-fee cap won't take effect before 2025. Still, Bread is moving ahead with plans to make up some of the revenue that it stands to lose from the contested rule.

The credit card giant increased its allowance for credit losses by more than $800 million following the termination of a partnership with Walmart.

The credit card company is seeing fewer customers fall behind on their payments. But with lower-income consumers still being pinched by inflation, Synchrony isn't loosening its lending standards.