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Companies like Amazon are increasing customer expectation, and traditional issuers could lose out if they don't respond, according to FIS' Sona Jepsen.
February 9Fidelity National Information Services -
The cloud-based vendor was formerly a division of Live Oak Bank.
January 31 -
Although some companies have started to integrate cross-channel marketing as a core element of their strategy, most still haven’t realized the opportunity at stake, writes Lisa Paccione, vice president of sales for Syniverse.
January 31Syniverse -
From initial engagement through product purchase and post-sales interactions, retail technology offers a variety of ways to customize the shopping experience, writes Carl Mazzanti, founder and CEO of eMazzanti Technologies.
January 22eMazzanti Technologies -
U.S. Bank has begun using Einstein, Salesforce’s AI software, to give front-line staff insights into customer activity and recommendations. Other banks are likely to add similar tools.
July 20 -
First Data has entered into several partnerships and made acquisitions as it attempts to diversify its product line to adjust to the growth of digital payments.
July 6